Hospital Uses iPads to Eliminate Language Barrier - KMOT.COM - Minot, ND - News, Weather, Sports

Hospital Uses iPads to Eliminate Language Barrier

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We know the North Dakota population is growing, and because of that, there are more patients being admitted to  hospitals around the state who don't speak English as their first language. Medical reporter, Mark Charter has more details on this new technology.

Imagine you're in the hospital, sick and in pain, and you can't understand what the staff is saying. Sanford Health is doing what it can to make sure that never happens again.
iPads are now being brought in to their interpretive services by using a software that allows the staff access to a live interpreter through the tablet's camera.

"So, all we have to do is touch a language and there's actually a live interpreter on the other end. So, it's really a three-step process: we just turn on the iPad, or wake it up. Select the language and as soon as I touch that, we'll have a live interpreter," says Deeann Huss.

And, fast and fluid communication is one of the biggest perks with this technology.

"The iPad offers us an easier use for us, and instead of calling people and saying, 'Oh, can you come help us interpret Spanish?' Or, you know, we have we have someone here with a Somali dialect. The iPad running that through our Stratus company gives us that opportunity to touch many languages," says Jan Kamphuis.

Because medical jargon is a language all on its own...

"It's really important when we're talking about lab results and clinical procedures that we can translate into that language that they understand," says Kamphuis.

And nurses say,  for the most part,  those in the hospital bed are pretty accepting of the technology.
 
"Right away, they're a little hesitant, but as soon as they see that person and they get introduced to them and you get a couple minutes into a conversation-it's been very well-recognized," says Michelle Bauer.

It's a new technology that's knocking down language barriers and making hospital communication even faster.

The interpretive service will be available in Minot and Dickinson as well.

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